Department of Hotel and Hospitality: Recent submissions
Now showing items 1-20 of 31
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INFLUENCE OF HEALTHY EATING CONCERNS ON MENU CHOICE DECISIONS AMONGST CUSTOMERS IN STAR-RATED HOTELS IN NAKURU COUNTY, KENYA
(University of Eldoret, 2023-10)Menus occupy a significant position in the hotel business as they purpose to navigate customers to achieve satisfaction and exceed expectations in their food choices. Meals consumed out-of-home have been associated with ... -
EFFECT OF SOCIAL MEDIA PLATFORMS’ USE ON HOTEL PERFORMANCE IN STAR RATED HOTELS WITHIN UASIN GISHU COUNTY, KENYA
(University of Eldoret, 2023-10)Many businesses have reoriented to attract and retain customers and ensure sustainability in response to technological changes. Businesses that do not use social media for customer satisfaction loose revenue, profits, and ... -
Effect of Facebook Use on Star Rated Hotels Performance in North Rift Region
(International Journal of Academic Research in Business and Social Sciences, 2023-04)In reaction to technology advancements, many firms have reoriented themselves in order to draw in and keep clients as well as maintain sustainability. Companies who don't use social media to engage with customers lose ... -
Assessing The Effect of Nutritional Knowledge on Menu Choice Decisions among Customers in Star-Rated Hotels in Nakuru County, Kenya
(International Journal of Academic Research in Business and Social Sciences, 2023-08)Menus occupy a significant position in hotel business as they purpose to navigate customers to achieve satisfaction and exceed expectations in their food choices. Eating out has become an integral part of our modern society, ... -
Laundry, dry cleaning services and environmental waste water physical-Chemical parameters in Kisumu City, Kenya
(Journal of environment and earth science, 2022) -
Influence of Tourism Attractions on Tourism Sustainability in Selected Parts of Nandi County, Kenya
(Africa Environmental Review, 2022)Tourists are satisfied when their needs are met in a destination. When destinations lack attractions, it is hard to be called a tourism entity. Natural beauty and climate among others are a vital aspect that influence ... -
PERCEPTIONS TOWARDS THE QUALITY OF TRAINING IN HOSPITALITY MANAGEMENT: A COMPARATIVE STUDY OF THE UNIVERSITY OF ELDORET AND KENYA UTALII COLLEGE, KENYA
(University of Eldoret, 2022-10)Every graduate is always hopeful of being employed after school.However this has not been the case in the recent years. Employers are now keen on various factors before hiring employees. Studies have shown that there is a ... -
Economic Impacts of Covid-19 in Kenya: An Assessment of Hospitality and Lodging Sectors in Tranzoia and Nandi Counties
(African Journal of Education, Science and Technology, 2022)The hospitality industry is one of the most vital economies to Kenya. However, the rapidly evolving global Covid-19 epidemic has challenged this sensitive industry with unforeseen circumstances. Therefore, the objective ... -
Perceptions Towards the Influence of Curriculum on the Quality of Training in Hospitality Management; A Case of University of Eldoret and Kenya Utalii College, Kenya
(2022-06)Every graduate hope to secure a job after school, but this is not usually the case as recently, employers are now considering a lot of factors before hiring. Studies have shown that employers prefer hospitality graduates ... -
Effect of Time-Based Conflict on Employee Productivity: Does Altruism Matter? A Reflection from star-rated Hotels in Kenya
(African Journal of Education, Science and Technology, 2022-06-01)The current study sought to assess the influence of altruism on the relationship between time-based conflict and employee productivity in star-rated hotels in Nairobi-Kenya. The study adopted explanatory design. A total ... -
EFFECTS OF PREVENTIVE MAINTENANCE OF ASSETS ON QUALITY OF PRODUCTION AND SERVICE DELIVERY IN SELECTED HOTELS IN KENYA
(University of Eldoret, 2014)The hospitality industry in Kenya is regulated by the central government and all hotels are categorized into five classifications (1-Star to 5-Star). The classification and ranking of hotels reflect the operational ... -
INFLUENCE OF EMPLOYEE MOTIVATION ON PERFORMANCE IN THE CATERING AND HOSTELS DEPARTMENT, UNIVERSITY OF ELDORET
(University of Eldoret, 2013)The purpose of the study was to determine the influence of motivation on workers’ performance in the Catering and Hostels departments in the University of Eldoret. The study was guided by the following objectives; to ... -
INFLUENCE OF EMPLOYEE MOTIVATION ON PERFORMANCE IN THE CATERING AND HOSTELS DEPARTMENT, UNIVERSITY OF ELDORET.
(University of Eldoret, 2013)The purpose of the study was to determine the influence of motivation on workers’ performance in the Catering and Hostels departments in the University of Eldoret. The study was guided by the following objectives; to ... -
EFFECT OF CURRICULUM COMPONENTS ON QUALITY OF FOOD AND BEVERAGE TRAINING IN TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING INSTITUTIONS IN WESTERN REGION, KENYA
(University of Eldoret, 2019)The graduates from Technical and Vocational Education and Training Institutions (TVET), are not always absorbed into the hospitality industry. This study sought to establish the effects of curriculum components on quality ... -
MODERATING ROLE OF SOCIAL FACTORS ON THE EFFECT OF INTEGRATED MARKETING COMMUNICATION ON PERFORMANCE OF FAST FOOD RESTAURANTS IN NAIROBI CENTRAL BUSINESS DISTRICT, KENYA
(University of Eldoret, 2018)Universally, Integrated Marketing Communication (IMC) plays a pivotal role in providing adequate intrinsic information which impacts on consumer satisfaction which leads to overall performance of fast food restaurants. In ... -
MEDIATING EFFECT OF CUSTOMER SATISFACTION ON RELATIONSHIP BETWEEN BRAND IMAGE DIMENSIONS AND CUSTOMER LOYALTY IN FIVE STAR RATED HOTELS WITHIN NAIROBI CITY, KENYA
(University of Eldoret, 2018)A strong brand image can give the hotel truly loyal guests and an identity that distinguishes the hotel from others. It guarantees consistent service quality, risk reducer, enhances customer satisfaction thus leading to ... -
EFFECT OF KNOWLEDGE IN FOOD CHOICE ON CUSTOMER SATISFACTION IN RESTAURANTS WITHIN ELDORET CENTRAL BUSINESS DISTRICT, KENYA
(University of Eldoret, 2018)Social psychology enhances customer satisfaction and positively moderates the relationship between food menu and customer satisfaction .Though satisfaction has been widely studied, little is still known about satisfaction ... -
EFFECT OF PSYCHOLOGICAL CONTRACT ON EMPLOYEE TURNOVER INTENTION IN SELECTED HOTELS IN ELDORET TOWN
(University of Eldoret, 2019)Employee turnover is a common problem in the hospitality industry and it is not country specific. It accounts for employee turnover of between 60% and 300% annually in the Hospitality and Tourism industry. The main purpose ... -
Effect of Employee Engagement on Employee Turnover Intention in Hotels within Eldoret Town, Kenya
(THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT, 2019)Employee turnover is a common problem in the hospitality industry and it is not country specific. It accounts for employee turnover of between 60% and 300% annually. The main purpose of this study was to determine the ... -
EFFECTS OF TOURISM INITIATIVES ON LOCAL COMMUNITY EMPOWERMENT IN KAKAMEGA COUNTY, KENYA
(University of Eldoret, 2017)Community empowerment is concerned with the various approaches in which members of a group collaborate so that they can influence the outcome of various decisions that affect their interests. The indigenous people who live ...
